FREE Newsletter Keeping Trainers Sane?

FREE eNewsletter Negativity In The Comm Center?

Yes, it's FREE. Inspiration for Trainers, Managers, Supervisors & Telecommunicators.

Only: $0.00

FREE Newsletter - Flesh Eating Fears

FREE Newsletter. Being a Courageous Messenger. Flesh Eating Fears and more wonderful console reading.

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FREE Inspiring eCards

FREE download. Created in pdf you can print out, fold and put in someone's locker.

Only: $0.00

FREE E-Book 'Teach A New Dog Old Tricks'

FREE eBook. Teaching multi tasking? Sure. How to do and evaluate simulation training.

Only: $0.00

eGAME 'TDD' Jeopardy-download

FREE Play Jeopardy to learn about TDD - great training/learning game!

Only: $0.00

FREE Flip Terrorism Chart-download

FREE Flip card template for Weapons of Mass Destruction - includes call from air passengers - very interesting.

Only: $0.00

FREE College Start Up Helper Package

Become a 9-1-1 College Instructor. Start up a college or High School career program in your area, here is how.

Only: $0.00

Crispy Critter Club - Burned Out?

FREE Service! Does someone at your agency need to hear how wonderful they are? Do you need to vent? Burned OUT?

Only: $0.00

Becoming A Peacemaker Workshop

Understand your conflict and negotiation style. Gain valuable tools to communicate more effectively.

Only: $0.00

Console Yoga - FREE with 911 Wellness

FREE with 9-1-1 Wellness Trio Sale. Take care of your back and joints.

Only: $0.00

Customer Service! Dealing With Difficult People

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

Only: $249.00

9-1-1 Manual & Wkbk Set

SAVE by ordering both 9-1-1 Manual and Workbook.

Only: $74.95

eExercise 'R U Ready Disaster Scenarios'-download

This is a complete table top exercise. Use as is or use the concept to make your own for the WHAT IF scenarios. RU Ready?

Only: $5.00

Breaking Out Of Negativity Workbooks & CD

When you need to address the negativity. 5 workbooks and a training CD to use for future trainings - great message you own for less than a workshop or eSeminar and much more realistic message.

Only: $249.00

Workshop - Call Taking Mastery

Students examine actual 9-1-1 calls to evaluate and isolate the TOOL and KSAs of the work of Call Taking.

Only: $0.00

FREE Newsletter Provoking Trainers

Download some tickler thoughts for trainers. A so so trainer tells, a good trainer teaches, a great trainer provokes.

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The Exceptional Trainer, No Nonsense Guide

Trainers. Don't get discouraged or overwhelmed, GET THIS BOOK!

Only: $25.95

Customer Service 9-1-1 Workshop

"I learned new ways to relate to other people. Lots of new ideas to implment into the training program. Resources for new information. I thought the information was 'taught' in a very good way using actual 911 calls. Easy to understand and comprehend the concepts of SERVICE." — Shari Davis Cortez PD

Only: $0.00

Quick Study 9-1-1 Mastery In Emergency Call Taking

(11) 9-1-1 call takers will demonstrate the work, we explain the 'tools'. Highly recommend this product to academies.

Only: $99.00

Winging It! Supervisor Q & A

50+ Questions Supervisors Ask - inspiring and enlightening book. Check out a customer response and a list of questions.

Only: $25.95

Quick Study Liability 9-1-1

When you want to study current lawsuits against 911 and hear the actual calls too.

Only: $99.00

eGAME 'Police' Jeopardy-download

Training academy, in service, meeting, citizen academy. Common police terms.

Only: $6.95

Chill Out Stress Kit - Trainer's Workshop

"CHILL OUT was more beneficial than an 8 hour 911 stress seminar I took!" Actual comments from a customer.

Only: $79.00

eGAME Liability Jeopardy-download

Liability scares our people - what do they need to know. Terms and vocabulary for sure.

Only: $6.95

High School Career & Tech Programs Info

Download the attachments that will tell you more about our High School offerings. Enter to learn about our turn key curriculum, training aids, simulation and instructor and student online certification.

Only: $0.00

Find What You Need Directory

We have 180 products, which items are right for YOUR needs?

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Quick Study 9-1-1 Crisis Intervention & The Suicidal Caller

When you need crisis intervention training for suicide. (4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.

Only: $99.00

Call Receiver DVD & CD Workbook Master

Updated 2010. Customer service, professionalism, control - it's here. Must have for new Call Takers, great refresher too!

Only: $149.00

ET 2 Teaching Common Sense? Yes

#2 Teaching Common Sense. Yes! This training will open your eyes and give you some great ideas.

Only: $99.00

eGAME 'Terrorism' Jeopardy-download

" I like it as a pre-test and post-test idea...great job!" Terms etc.

Only: $6.95

eGAME 'The Weakest Link'-download

Power Point exercise for training, public education, a learning break.

Only: $6.95

Fire 9-1-1! Call Cards

(30) Fire Call Guides (14) Matching 9-1-1 mpg calls. Most valuable for Fire Communications Training. 4 actual calls of people trapped and call takers speaking to them at length - awesome!

Only: $149.00

eBook 911 Hiring - 10 Steps to Predicting Success

HIRING CRISIS? GREAT ideas for better hiring practices to predict success. - no wait - no shipping. Our only eBook Download, instant gratification. See 911 Magazine Review inside.

Only: $10.99

ICK! I Hate Technical Stuff

Irreverent and full of fun basics for the non tech (but want to understand) in the Comm Center.

Only: $47.00

Crisis Intervention & Suicidal Caller DVD and Master Workbook

Updated 2010. DVD One - Crisis Intervention. DVD Two - The Suicidal Caller. Master workbooks in pdf for endless copies.View Part One Segment. View Part Two Segment.

Only: $169.00

eGAME 9-1-1 Job Jeopardy-download

You guessed it - a Jeopardy game about the job of 9-1-1. Great for the academy, new hires, public presentations.

Only: $6.95

9-1-1 Hiring, 10 Steps To Success

SALE ITEM! Reduced from $25.95 for a limited time. Hire Right.

Only: $10.00

9-1-1 Wellness Stress Less Workbook Trio

When you need a book that is specifically written for people working in Emergency Communications that is inspiring, practical and fun as well.

Only: $74.95

Good Call Bad Call Your Call DVD Home Intruder

NEW! Home Intruder. An interactive DVD Critical Thinking Tool. This interactive DVD will model the work of 9-1-1 and promote 'critical thinking'. View DVD Seqment

Only: $129.00