THIS CHANGES EVERYTHING!
Before the sirens, there is a voice!
‘We’ve been using the 911 Reality Trainer for our training for over 15 years. We train several dispatchers throughout the year, two academies a year, and we utilize the system to train them on how to take calls, handle multiple calls, things like that to test their abilities after the academy in order to graduate.
So we’ve utilized this system with thousands of students to test their knowledge and abilities and to see if they can graduate to become a 911 Telecommunicator. It’s a very good system, it’s a very good process, and it’s something that we’ve used for years to test them out.’ Jason Long, KY State Police Academy, LevelUp 9-1-1 Training.
‘Safety starts at 9-1-1!’
Why Not AI 9-1-1 callers? Ai callers train how to talk to passengers. Reality trains how to fly the plane. Conversation doesn’t save lives – correct action does.
Let’s learn radio ear, split ear, multi-tasking, active shooter MCI, texting challenges, hang up callers, suport agencies asking for backup, officer down, returning a warrant, so much more.
Immediate documentation with trainer evaluation, audio recording, DOR, and call logs to validate as FLOOR READY.
9-1-1 + School Collaborations
HOW DO TRAINERS KNOW?
He excelled in the initial training but struggled when transitioning to the floor trainer? What could have been done? What type of actual evidence do you have that your trainee won’t fall apart on the floor? How do your trainers determine if your trainee is actually floor-ready?
Like the firing range or Resusi Anni, we have an amazing training tool for your weary trainers. 9-1-1 Reality Simulators ‘Trainee Portfolio’ saves the day!
Your local high school or college can send their grads to you with a full portfolio of 9-1-1 knowledge and skills. Why not let local career education train for you? Reach out to us, we can help setup a 9-1-1 turnkey course.
Simulator Q&A
Whether you’re exploring how our simulators integrate with your systems or wondering about setup and security, we’ve got the answers. Our goal? Make sure you’re fully informed, comfortable, and ready to take your training to the next level.
Still Have Questions? Let’s Talk!
Does the simulator have security, does it go online?
The simulator has a router with security. The only reason to go online is for mapping. None of the stations use wifi as they are hardwired stand alone systems.
Can we use our own computers and just load the software?
No – short answer. The 9-1-1 Reality Simulator software is customized, configured and thoroughly tested prior to delivery. Imagine the Windows and Network settings needed to allow the complex system of multiple phone lines, multiple radio channels, recording studio, sound effects, text to 9-1-1 and the list goes on. We also use the latest state of the art equipment with the exact requirements we need.
Can the stations work with our CAD program?
Common question. A coalition of 9-1-1 professional trainers and educators designed the CAD card on the simulator. We recognized there are many CAD systems, yet we created an entry common muscle memory using a ‘training CAD’. Using this simplified CAD card does wonders introducing and understanding a more complex CAD system.
Can we use our own headsets for the stations?
Sure. Our headsets are pretty amazing though.
What does the warranty cover?
The warranty is for the equipment; computer, monitors and accessories. The software is warranted for the life of the computer.
Is there a yearly fee for upkeep and do I have to pay for upgrades?
No fees at all, you own this great hard working reliable training tool. We have systems still working for the last fifteen years. If we have a required ‘update’, such as some nasty change in Windows, we can work on your station remote. If we have a significant ‘upgrade’, we will offer this to you for minimal cost. Upgrades are never required.
COLLABORATE WITH EDUCATION
