9-1-1 Reality Simulators
THE CLOSEST THING TO CALL TAKING
AND RADIO DISPATCH YOU CAN GET
Watching the trainee get through the jitters and gain confidence is priceless. What could be better than radio
training in a safe environment? Police have the firing range, EMS rubber dummies, Fire burn houses,
emergency communications 9-1-1 Reality Simulators.
KNOW WHEN TRAINEES ARE FLOOR READY
Prepare your ‘floor-ready’ trainees with full documentation; call and radio audio, trainer DOR, call logs
of every call taken during skill-building lab training. If it isn’t documented, it doesn’t exist.

9-1-1 Reality PLUS Text + Mapping
$20,950.00
- No IT – a stand alone secure router
- Training accountability portfolio
- Faster floor readiness
- State of the art equipment * Text to 9-1-1 *Completely customizable

9-1-1 Reality Pro-Comm – On AIR Radio
$24,950.00
- Realistic, continuous radio communications in the background
- Includes high-intensity scenarios such as active shooter events
- Detailed documentation: audio recordings, call logs, and transcripts
- Supports multiple trainee stations for team-based exercises
SIMULATION IS NOT NEW, JUST OVERDUE
Police have the firing range, ems rubber dummies, fire burn houses,
communications 9-1-1 Reality.

Recreate the Comm
Center Setting
Your trainee will experience the work without the worry and confusion.

Invest in Your Training & Trainers Today
How much does it cost to lose a trainee after one month? This investment is minimal.

What You Have Got to Gain? Everything.
Let’s see. Trainee confidence, skills documentation, support, training for your trainers. All things good.
Simulator Q&A
Whether you’re exploring how our simulators integrate with your systems or wondering about setup and security, we’ve got the answers. Our goal? Make sure you’re fully informed, comfortable, and ready to take your training to the next level.
Still Have Questions? Let’s Talk!
Contact us to speak with a product expert or request a quote.
Does the simulator have security, does it go online?
The simulator has a router with security. The only reason to go online is for mapping. None of the stations use wifi as they are hardwired stand alone systems.
Can we use our own computers and just load the software?
No – short answer. The 9-1-1 Reality Simulator software is customized, configured and thoroughly tested prior to delivery. Imagine the Windows and Network settings needed to allow the complex system of multiple phone lines, multiple radio channels, recording studio, sound effects, text to 9-1-1 and the list goes on. We also use the latest state of the art equipment with the exact requirements we need.
Do you come out and set them up?
No, and Yes. Not required, not needed, but yes we can assist in the installation in the event you have multiple students. Most agencies appreciate the ability for ‘plug and train’ setup on their own timing and personnel. You have very clear setup videos and 100% phone or online support. The router is pre-programmed with security whitelisted only for mapping.
Can the stations work with our CAD program?
Common question. A coalition of 9-1-1 professional trainers and educators designed the CAD card on the simulator. We recognized there are many CAD systems, yet we created an entry common muscle memory using a ‘training CAD’. Using this simplified CAD card does wonders introducing and understanding a more complex CAD system.
Can we use our own headsets for the stations?
Sure. Our headsets are pretty amazing though.
What does the warranty cover?
The warranty is for the equipment; computer, monitors and accessories. The software is warranted for the life of the computer.
Is there a yearly fee for upkeep and do I have to pay for upgrades?
No fees at all, you own this great hard working reliable training tool. We have systems still working for the last fifteen years. If we have a required ‘update’, such as some nasty change in Windows, we can work on your station remote. If we have a significant ‘upgrade’, we will offer this to you for minimal cost. Upgrades are never required.