THIS CHANGES EVERYTHING!
Have you tried everything?
- To change the relentlessly expensive, demoralizing turnover at 9-1-1?
- To strengthen skills and confidence in your Comm Center Trainees?
- To invigorate burned-out Trainers?
Well, if you don’t have a SIMULATION LAB with 9-1-1 Reality Simulators, you haven’t done EVERYTHING.
Exhausted yet? Don’t be. Work with our team. Let’s change everything. We will help you follow other first responders and invest in tried-and-true hands-on, experiential learning.
Prepare trainees for the floor environment – radio ear, multi-tasking, texting, and call-taking. Immediate documentation with trainer evaluation, audio recording, DOR, and call logs to validate as FLOOR READY.
9-1-1 Collaborations
HOW DO TRAINERS KNOW?
Have you ever had a trainee who performed well in the initial training but struggled when transitioning to the floor trainer? What could have been done? Have you ever heard a trainee say, “I never learned that!” Is it possible to expose trainees to the most challenging 9-1-1 calls, text, and radio traffic before they are released to the floor trainer?
What type of actual evidence do you have to trust that your trainee won’t fall apart on the floor? How do your trainers determine if your trainee is actually floor-ready?
Does the trainee possess the necessary skills, knowledge, and attitude to survive and thrive in a high-pressure environment on the floor? What tools do you use for observation, assessment, and documentation of trainees’ call taking and radio dispatch? Like the firing range or Resusi Anni, we have an amazing training tool for your weary trainers. 9-1-1 Reality Simulators Trainee Portfolio feature saves the day!
Simulator Q&A
Whether you’re exploring how our simulators integrate with your systems or wondering about setup and security, we’ve got the answers. Our goal? Make sure you’re fully informed, comfortable, and ready to take your training to the next level.
Still Have Questions? Let’s Talk!
Contact us to speak with a product expert or request a quote.
Does the simulator have security, does it go online?
The simulator has a router with security. The only reason to go online is for mapping. None of the stations use wifi as they are hardwired stand alone systems.
Can we use our own computers and just load the software?
No – short answer. The 9-1-1 Reality Simulator software is customized, configured and thoroughly tested prior to delivery. Imagine the Windows and Network settings needed to allow the complex system of multiple phone lines, multiple radio channels, recording studio, sound effects, text to 9-1-1 and the list goes on. We also use the latest state of the art equipment with the exact requirements we need.
Do you come out and set them up?
No, and Yes. Not required, not needed, but yes we can assist in the installation in the event you have multiple students. Most agencies appreciate the ability for ‘plug and train’ setup on their own timing and personnel. You have very clear setup videos and 100% phone or online support. The router is pre-programmed with security whitelisted only for mapping.
Can the stations work with our CAD program?
Common question. A coalition of 9-1-1 professional trainers and educators designed the CAD card on the simulator. We recognized there are many CAD systems, yet we created an entry common muscle memory using a ‘training CAD’. Using this simplified CAD card does wonders introducing and understanding a more complex CAD system.
Can we use our own headsets for the stations?
Sure. Our headsets are pretty amazing though.
What does the warranty cover?
The warranty is for the equipment; computer, monitors and accessories. The software is warranted for the life of the computer.
Is there a yearly fee for upkeep and do I have to pay for upgrades?
No fees at all, you own this great hard working reliable training tool. We have systems still working for the last fifteen years. If we have a required ‘update’, such as some nasty change in Windows, we can work on your station remote. If we have a significant ‘upgrade’, we will offer this to you for minimal cost. Upgrades are never required.
COLLABORATE WITH EDUCATION
We work with your local college or high school to create a 9-1-1 Career program.
- Grads come to you with a portfolio of 9-1-1 skills
and knowledge - The 10 unit 9-1-1 Academy was written by 9-1-1 educators
- NECC final exam was validated by Professional
Testing Corp NYC
