Testimonials
What 9-1-1 Reality
Owners Say About Us
Their experiences highlight how 9-1-1 Reality enhances skills, boosts confidence, and prepares trainees for real-world emergencies. Discover why agencies trust us to deliver realistic, effective, and reliable training solutions. We are present, connected, and care about your success.
4.8/5
Rating Customer Service
Testimonials From Reality Owners
“The 9-1-1 Reality Simulator is/was the perfect tool that we as trainees had the opportunity to experience. The simulator gave me a simulated real-life incident that prepared me for my current job as a Communication Officer with the Cleveland Clinic Police Department. Taking calls and completing a CFS in the CAD was an experience that the simulator prepared me to utilize the training I received in the Dispatch Communications class. Simulated real-life incidents is the best training tool a Dispatch student can go through.” The saying is “Experience is the best teacher”! This is true in my experience with the simulator. — Thank You Sincerely, Ofcr. Wayne Mathews #747 – Cleveland Clinic Police Department
Wayne Mathews, Cleveland Clinic Police Department
Good Morning Monica,
Thank you and your team for all of your assistance as we are starting the program. We can’t say enough great things about you and your products!
– Sandy
Orange County Tech College East Campus, Winter Park, FL, Sandy Clark Sauma, Plus 1:5 (v.1.9.2
Hello. The 911 dispatch simulator has been set up. I had my law I kids check it out. I didn’t give them any instructions because I wanted to see if they could do it on their own. And they could! They often used it during free time and had a blast. I plan to use this during my dispatch lesson with intro to law as well as with law II when we go over responding to calls. Overall, I am very happy with how user friendly it is. It also does a great job of showing how a real dispatch system works. I plan to take some pictures next school year to post on our schools social media page to showcase this new system.
Beaufort County School District, Beaufort, SC, Lauren Lee
Basic 1:2 (v.1.7.1)
Testimonials From Reality Owners
Ready to Expand Your 9-1-1 Training?
Your training can use our online academy for new hires to complete at home. You can
customize the online ten units of study, use your logo, your documents added to our engaging
ten unit course and textbook. Final exam offers NECC Certification.
