“The 9-1-1 Reality Simulator is/was the perfect tool that we as trainees had the opportunity to experience. The simulator gave me a simulated real-life incident that prepared me for my current job as a Communication Officer with the Cleveland Clinic Police Department. Taking calls and completing a CFS in the CAD was an experience that the simulator prepared me to utilize the training I received in the Dispatch Communications class. Simulated real-life incidents is the best training tool a Dispatch student can go through.” The saying is “Experience is the best teacher”! This is true in my experience with the simulator. — Thank You Sincerely, Ofcr. Wayne Mathews #747 – Cleveland Clinic Police Department
