Owner’s Room

Exclusive Resources for
9-1-1 Trainer Customers

Essential Software and
Guides for Owners

Unlock the full potential of your 9-1-1 Reality Simulator with our essential software tools and comprehensive guides. Whether you’re setting up your system for the first time or looking to customize advanced features, we provide the resources you need for smooth operation and seamless integration.

User Manuals and Guides

New owners customize your 9-1-1 Reality stations to fit your agency.

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Replay Recording Studio Player

Download this zip, extract the exe file, and install the recording studio to review trainee recordings for feedback and coaching. Use on any computer – students can install on their home computers as well.  setup_Replay_v1.7.0.

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Customizing 9-1-1 Reality: Your guide

Your ALI, call types, responses, ring down lines, text to 9-1-1 auto responses, sound effects, active shooter radio, your training documents, and more. This is your reality!Download Guide »

Need Assistance? Let’s Chat!

Got questions or need support? Our friendly team is ready to help you Monday through Friday, 8:00 AM to 2:30 PM PST. Reach out anytime, we promise a human chat and quick answers because your satisfaction is our priority!