Management/Supervisors
LEADERS TAKE PEOPLE WHERE
THEY WANT TO GO
Leadership is everything. Excellent guidance for common challenges in the Comm Center.
Got conflict? New leadership? Want a simple survey to find out more about morale?
IMPACT, INFLUENCE AND INSPIRATION
Why Choose Our LEADERSHIP Resources?
The function of a leader is to produce more leaders, not more followers.
Make Them Your Own
Templates, manuals, and resources designed for fast implementation and easy adaptation.
Leadership-HONORED
Resources like Light the Way help supervisors grow in both confidence and effectiveness.
Know the Way Show the Way
Leaders listen. None of us are smarter than all of us.
Got Questions About
LEADERSHIP RESOURCES?
Whether you’re exploring resources for your first supervisory role or looking to inspire yourself or others. Our team understands the unique challenges of leading in emergency communications, and we’re happy to guide you toward the tools that fit your needs best.
Still Have Questions? Let’s Talk!
Want a consultant to view the results of your surveys?
We can do this for you no cost.
Are these tools specific to 9-1-1 communication centers?
Yes. Every product we offer is purpose-built for emergency communication environments.
Can the surveys be confidential so people can remain anonymous?
Yes. When used by our consultant, we ask that an outsider with no opinion about the topic put together a coalition of answers. Be sure to indicate the title of those answering so you can see differences.
Do I need prior experience to use these tools effectively?
Yes. Every product we offer is purpose-built for emergency communication environments.
Is the Peacemaker written by an actual dispute resolution mediator?
Yes. Sue Pivetta is a Dispute Resolution Mediator and has enjoyed mediating family and business disputes for over 15 years. A dispute is a dispute regardless of the source of the conflict. READ this! It’s good.
Can the surveys be modified to meet our needs?
Love it.
Do you offer bulk pricing or department-wide access?
You know we are ok any way you want to use them.
