Description
DAY ONE your trainee can answer 9-1-1 calls of your choosing. FLOOR READY training tool so the trainee can ‘practice’ the work of call taking and radio dispatch. Help trainees become ‘work ready’ sooner. With the current crisis, you want training to be more efficient and immediately impactful. And you want to know who to send to the floor and who to let go.
PLUS: One Instructor to One Student 1:1 = $20,950.
MOST POPULAR One Instructor to Two Students 1:2 $31,425.
911 Comm Center_Brochure. Can be 1:3. 1:4, 1:5 for a full LAB or Academy. Request a Quote support@911trainer.com
SIMULATION FEATURES
Multiple Phone Lines for multi-tasking
Multiple Radio Channels – radio and traffic stops
Multiple lines from one location for ‘active shooter’.
50 Scripts – customizable for introduction to simulation
Text to 9-1-1 – a whole new way to answer 9-1-1
Your City or Town mapping – prior to delivery
Login Screens – tracking documentattion
Student CAD Reports – every call taken
Instructor Notes – real time during the call
Traffic Stop / On View Popup – tracking responders
Session Recording – for any or all phone and radio – free recorder for trainer’s station
Screen Video Capture – Camtasia for making your own training such as mapping
Background Sounds – can add 9-1-1 calls
Call Types – Customizable – your prior to delivery
Units – Customizable – we use ‘response types’ for foundational training
ALI addresses – Customizable – we load 50 – 100 easy to update, modify with our APP
Cell Call ID – can be anywhere in your town (park, freeway).
Ring Down Lines – Customizable prior to delivery
Business Line – to call out or in without creating a CAD call
Recording Studio – perfect sound can make demos for training
On Screen Capture – for training
Video Tutorials – for new trainers
Color Coded Responses
Real-Time View of Student CAD Entry – that is the second screen
Premise History and Flags – you add yours
Warranty and after warranty care
Plug and Train – only need one internet cable drop
FAQ
Why 9-1-1 Reality simulator in the Comm Center setting?
Ready to work faster, with more skills, and more confidence. In addition, we added to 9-1-1 Reality 3 types of DOCUMENTATION for evaluation of their work. Documentation for passing probation, progressing to the floor or sadly letting a person go. Multi-tasking training is built into the simulator.
What documentation?
Of course audio recordings of all calls for floor trainers, logs on every call taken showing narrative and choices, and instructor real-time notes during the call.
What is the difference between BASIC and PLUS?
PLUS has additional features of mapping using Open Street Maps and Text to 9-1-1 ability. PLUS then requires internet access for mapping. BASIC is stand alone no internet or network is needed. All other features are the same.
Do we require IT networking?
Both are plug and train – NO on-site setup visits or costs. Stand-alone systems that do not require additional security or updating. The PLUS model has firewalls in the pre-programmed router.
Are there yearly fees or contacts?
No.
What IT support or training do you offer?
Full phone, email, your schedule online screen training for all personnel, and training videos are loaded onto the simulator for all features. For all new trainers as well.
Warranty? Returns? Fixes?
One-year warranty on the equipment. Software warranty for the life of the equipment. Warranty Repairs
Can we integrate the simulator in our CAD system?
9-1-1 Reality Simulators were designed with Comm Center trainers in mind. Our design intent was to create a PRE-CAD generic training for any CAD system. The muscle memory of entry is the same. This is your entry level learning tool that will fill in what is missing in training – practice.
FLOOR READY – READY TO WORK SOONER! With a full SIMULATION LAB your trainees will finally have a chance to practice the work of 9-1-1. Improve retention and learn more about skills and abilities with simulation. Identify sooner who is ready to advance and who needs to go. Comm Center PSAPs, Secondary PSAPs, Universities, Academies, Military, and Security – understand that safety and liability are important reasons to train with SIMULATION! BONUS FEATURE – three types of documentation – real-time instructor notes, trainee logs for every call taken, and audio recordings for any/all calls in the lab training.
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Improve retention and skills for new hires. In addition, re-energize and update your in-service classes by adding to your simulator classroom training products.