Description

How Can You Finally Break Out of Negativity Patterns?  …and have fun doing it?  Great In-Service Activities

“Contrary to popular opinion, negativity is not the nature of the animal.”  Author Sue Pivetta

9-1-1 SUPER HEROS!   So, love the work, but don’t let the job define your experience. Use the tools and insights in this book to transform negativity into opportunity, adversity into growth, and fear into understanding. Be the change you want to see in the Comm Center, starting right where you are. Embrace the power of reason, the strength of compassion, and the transformative force of love – through these tried and true exercises for teams or individuals. In the end, you may just find that you are not only a hero in your own story but also in the stories of those around you. Use this book as an individual growth endeavor or in a Comm Center Teambuilding Workshop.

In this book, you will find a treasure trove of insights and exercises to transform the negativity that sometimes permeates Comm Centers. As a change agent, you can cultivate a culture of reason and understanding. Empowering individuals to come to their conclusions and think critically can help shape a more positive and productive working environment.
This book teaches you to navigate conflicts, foster open dialogue, and inspire others to embrace reason and logic. You can make a real difference in your Comm Center and beyond by tapping into the shared humanity that connects us all. So dive in, embrace the power of reason, and become the catalyst for the positive change that you were meant to be.

I felt like I was encouraged that I could make a difference in my Center. I really felt encouraged and anxious to go back with more positive attitude. I learned a lot of ways that go hand I hand with making my workplace a better place to work. Thank you. — Elizabeth Herman Belle, Fourche SD

I learned that I can change the negativity by speaking out on what I feel are my needs. Very interesting, more people need to go to your classes. — Stella Olsen Marshall County 911
I loved the social activities. I felt Sue offered realistic tips for improving the work environment. — Iva Carlson, Britton 911

I felt this as a good class and happy to be here. It was really fun to be in groups and to discuss things openly. I learned how to understand stress and negative people, how to work more effectively with co workers, how to improve working relations ion and what are fillers and what are drainers. — Sandra Ki McDhee, State Radio.

Great class, much appreciated hope to see Sue back again soon. — Sue Lynn Black, Lawrence County Sheriff

I learned that every agency deals with the same issues and that a lot of negativity is due to fear. I am anxious to go back to the center and use my new hopeful outlook. — D Ford, City Dispatch

How to work through stress, my values and emotions. — Stephanie Vander, Wal Brookings PD

I thought the lecture was very informative. Sue made me look at things in a different positive light. I learned it starts with me. — Debby ice Winner, PD

The class was very well presented, very positive end of class, don’t change anything. — Debra Wheaton, Butte County Dispatch