Description

eBook (28 pages) was written for those that work answering 9-1-1. In addition to true training on compassion fatigue, what it is, how to recognize it, and what to do about it – there is a personal survey in a form formet for those who may be experiencing this condition specifically for our 911 professionals. Great In Service Survey!  Also PTSD Bonus section.

The text describes the emotional progression individuals experience when exposed to distressing news events. And especially for call taker beginners. Initially, people are deeply impacted, experiencing sorrow and tears while watching distressing scenes on television. Over time, they may begin to shut off these sources of information and avoid discussions about current tragedies, leading to feelings of suppressed grief that can transform into anger over perceived injustices.

As events change, such as school shootings or natural disasters, individuals try to find positive stories, like instances of unity and compassion, which offer hope. However, feelings of guilt may arise for having personal troubles when others face severe adversities. This can result in denial of one’s own emotions, leading to a sense of “Compassion Fatigue,” where one becomes emotionally exhausted by constantly hearing about others’ suffering, whether indirectly (like through media) or directly (such as emergency responders facing trauma). The narrative conveys how repeated exposure to crises can weigh heavily on individuals, potentially leading to emotional shutdown.

This product is truly a must-have for your professionals. Beautifully designed, insightful, and targeted for ‘this’ audience by understanding the specialized pressures and sadness that often comes from dealing with life crisis on the front line.

Here is a link to a GREAT video as well – .