Emergency Communications is one of the most misunderstood, underrated yet fascinating professions in today’s complex world. What I mean by underrated here is in terms of training hours. How many hours to train an EMT, a police officer, a firefighter. I know in college courses many times it is assumed 40 hours is enough to get ‘certified’. Or even 200 hours? How about the exact same as police, fire or EMT. We have 10 areas of study that must be mastered for the what I KNOW. Next what SKILL as in what can I do with CAD, protocols, voice, tone, speed, attitude, maturity, ability to adjust to the changing circumstances. Yes, our training in underrated in terms of time and funding for that time for training, evaluating and training trainers (and supervisors and in service). Often a new CAD or radio system is under funding in training, then when confusion happens … back to retraining.
Pause for a moment to consider the perplexity of the work: answering calls from those in need of emergency services, gathering critical information in minutes, and mobilizing any number of available responders — and sustaining the responders and citizens as a safety net. What incredible work this is! We have many many training TOOLS that expand, enhance and assist the trainer in their own mastery.
HOW DO THEY DO THAT – THOSE THAT CAN – WITH MASTERY? Find out NOW.